Instacart – We finally used it

Well, I finally did it – I ordered something from the grocery store using Instacart. I’ve always resisted using the app – surely I can do my own shopping. Why pay someone to do something I can do?

With the pandemic lockdown in full effect in Southern California, I figured I would support someone else’s income and keep us out of stores as much as possible. Our usual perishable shopping has been Walmart pickup for the last 9 months.

Our niece, who works for Instacart corporate, has been encouraging us to try it. Grandma is a “member” and frequent user. If my mother-in-law, age 89, can navigate the app, surely I can. (side note: I’m mother-in-law’s tech support.)

Last night about 7:30 pm I went to the app and selected the grocery store in our neighborhood. I selected 15 items. Some were items Walmart didn’t have when we placed our pickup order last weekend. The order was “assigned?” to Shopper “Joshua” immediately. Then it was changed to Shopper “Jose”. No idea why or how it was changed. Kiddo #2 said it must have not been worth Joshua’s time since it was a small order.

When Jose got to the store, he let me know he was beginning and would update me along the way. The app has a special texting feature built in. I did let him know it was my first time and he replied “It’s my pleasure I hope I can make your experience amazing!”

He was so helpful – sending pictures of the shelves if something was out and wanting to know if I saw something else I would rather he pick up. It was as if I was right there! I guess they do this for every order but it sure felt special to me.

About an hour after placing the order, the items had been delivered and put away! I’m sure it would have been longer if I had left the house when I started.

$10.52 for peace of mind – worth it on an occasional basis.

Actual ReceiptInstacart charge
Items$47.64$50.57
Tax$0.55$0.65
Service Fee0$2.49
Tip0$5.00
Total$48.19$58.71

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